Shipping Information

Delivery Areas

We currently offer shipping services to all major cities and provinces in Zimbabwe, including but not limited to:

  • Harare Metropolitan Province
  • Bulawayo Metropolitan Province
  • Manicaland Province
  • Mashonaland Central
  • Mashonaland East
  • Mashonaland West

Shipping Methods & Times

Standard Delivery

  • Harare Metropolitan Area: 1-2 business days
  • Major Cities (Bulawayo, Mutare, Gweru): 2-3 business days
  • Other Provinces & Rural Areas: 3-5 business days

Installation Services

As an authorized Starlink reseller, we provide professional installation services across Zimbabwe. Our certified technicians ensure proper setup and optimal performance of your Starlink equipment.

Installation services include:

  • Professional mounting and setup of Starlink dish
  • Cable routing and weatherproofing
  • WiFi router configuration
  • Signal optimization
  • Basic training on system usage

Important Information

Shipping Policies

  • All orders require a valid Zimbabwean delivery address and contact number
  • Shipping costs are calculated based on delivery location and service type
  • Payment must be completed before shipment processing begins
  • Tracking information will be provided via SMS and email

Customer Support

For shipping inquiries or installation scheduling, please contact our customer support team:

  • Phone: +263 242 444 601
  • WhatsApp: +263 242 444 601
  • Email: support@auragrp.co.zw
  • Business Hours: Monday to Friday, 8:00 AM - 5:00 PM CAT